1. Introduction
Calcutta Gems Testing Center ("CGTC", "we", "our", "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website or use our services.
2. Information We Collect
We may collect the following types of information:
- Certificate Verification Data: When you use our certificate verification service, we may log the verification code entered and basic access information (such as time of access) for security and anti-fraud purposes.
- Contact Information: If you contact us via email, phone, or through our website, we may collect your name, email address, phone number, and any other information you voluntarily provide.
- Website Usage Data: We may automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages visited. This information is collected through cookies and similar technologies.
3. How We Use Your Information
The information we collect is used for the following purposes:
- To provide and maintain our certificate verification service.
- To respond to your inquiries and customer service requests.
- To monitor and prevent fraudulent use of our verification system.
- To improve our website and services.
- To comply with legal obligations.
4. Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, please note that no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
5. Cookies
Our website may use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. You can control cookie preferences through your browser settings. Please note that disabling cookies may affect some website functionality.
6. Third-Party Services
We may use third-party services (such as analytics providers) that collect, monitor, and analyse website usage data. These third parties have their own privacy policies governing the use of such information. We do not sell or share your personal information with third parties for marketing purposes.
7. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Certificate verification logs are retained for a reasonable period to maintain the integrity and security of our certification system.
8. Your Rights
You have the right to:
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal information, subject to legal obligations.
- Withdraw consent for data processing where consent was the basis for processing.
To exercise any of these rights, please contact us using the details provided below.
9. Children's Privacy
Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child, we will take steps to delete it promptly.
10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Calcutta Gems Testing Center
Kolkata, West Bengal, India
Email: info@calcuttagems.com